Meet Your Customer Success Team

At DocLink, we understand that effective document management is crucial for the success of any business. That's why we're thrilled to introduce our dedicated Customer Success Team, here to streamline your document processes and enhance your DocLink experience.

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Crawford Viter

Customer Account Manager

Northeast & Mid-Atlantic

📞 800.997.9921 x1228

📧 crawfordviter@altec-inc.com

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Jerry Ulrich

Customer Account Manager

Northwest, Southwest, Western Canada

📞 800.997.9921 x1224 

📧 jerryulrich@altec-inc.com

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Bernita Pearson

Customer Account Manager

Central and Midwest

📞 800.997.9921 x1247

📧 bernitapearson@altec-inc.com

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Rachel Zepeda

Customer Success Associate

Maintenance Renewals

📞 800.997.9921 x1231

📧 rachelzepeda@altec-inc.com

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Jaylen Harris

Customer Account Manager

Southeast & Eastern Canada

📞 800.997.9921 x1211

📧 JaylenHarris@altec-inc.com